It's the most important question you should ask before trusting us with your files. Here's how we think about it.
Why Trustbourne exists
Important files get lost. Crypto keys become inaccessible. Passwords die with their owners. Families spend months hunting through accounts, guessing at security questions, hiring lawyers.
Password managers don't solve this. Cloud storage doesn't solve this. Neither knows when you're gone, and neither has a plan for what comes next.
Trustbourne exists to fix that. Store your files. Pick your people. We check in with you. If you stop responding, your files go to them.
Our approach
EU-first
Your data stays in Europe. No US cloud providers. GDPR compliant by design, not as an afterthought.
Privacy by design
Files encrypted in your browser before upload. We offer true zero-knowledge encryption where we literally cannot decrypt your files.
No false positives
40+ day escalation timeline. Multiple channels. Contact verification. We'd rather wait than release prematurely.
Built to last
We're not chasing venture capital. No investors pushing for rapid growth, no pressure to exit or pivot. This is a sustainable business designed to run indefinitely.
Revenue-funded
We charge for the service. Revenue covers costs. Simple math that doesn't depend on raising another round.
Lean operations
Designed to run efficiently even with a small user base. No bloated team, no expensive offices, no burn rate.
EU-incorporated
Registered in Belgium under EU business regulations. Subject to EU consumer protection and business continuity requirements.
If we ever shut down
Transparency builds trust. Here's exactly what happens if Trustbourne ever stops operating:
- 12 months notice minimum — Where possible, we'll give you at least a year to prepare.
- Data exports — You'll receive a complete export of your vault, encrypted.
- Contact notification — Your trusted contacts will be informed with instructions.
- Decryption tools — We'll provide tools so you can decrypt your files locally, independent of our servers.
- Refunds — Unused subscription time will be refunded.
Your data remains yours. Always.
Company
Trustbourne
A division of Kiwazo CommV
Eendrachtstraat 29, 9000 Gent, Belgium
KBO/BCE: BE-0671852484
Questions? Get in touch.